Privacy policy

we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our website Triara Express.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

  • Name
  • Billing and shipping address
  • Phone number
  • Email address
  • Payment and transaction details
  • Product and order information
  • Information you provide when contacting our customer support
  • Website usage and device information, such as IP address, browser type, and pages visited

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders
  • Confirm and communicate about your orders
  • Provide customer support
  • Process payments and refunds
  • Improve our products, services, and website
  • Send important updates regarding your orders
  • Prevent fraud, misuse, or unauthorized activity
  • Comply with applicable legal and regulatory requirements

3. Payment Information

Payments made through our website may be processed by third-party payment service providers. We do not unnecessarily store your complete debit card, credit card, or banking credentials.

Payment information is handled according to the privacy and security policies of the respective payment service provider.

4. Sharing of Information

We may share necessary information with trusted third parties who help us operate our business, including:

  • Payment service providers
  • Shipping and delivery partners
  • Website and technology service providers
  • Customer support providers
  • Government authorities or legal agencies when required by law

We do not sell or rent your personal information to third parties.

5. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website usage, and provide relevant functionality.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Third-Party Services and Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party websites.

We recommend reviewing the privacy policies of any third-party website you visit.

8. Your Rights

Depending on applicable law, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information where legally permitted
  • Withdraw consent where applicable
  • Ask questions about how your information is being used

To make a privacy-related request, please contact us using the details below.

9. Children's Privacy

Our website is not intended for children who are unable to legally use our services without appropriate parental or guardian involvement. We do not knowingly collect personal information from children for purposes that are prohibited by applicable law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, or legal requirements.

Any updated version will be posted on this page with the revised effective date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Triara Logistics Solutions LLP
Malakkaran Thomas Memorial Building,
Aryankala, Chalakudy, Kerala – 680307
GSTIN: 32AAYFT5270H1ZQ
Phone: +91 7012943754
Website: www.Triaraexpress.com

Email: Please contact us through the contact details provided on our website.